Hi there! Thank you for leaving us a review. We're so happy to hear that you were able to get your hands on the 'unstocked' NY item and that you received great service. We always strive to provide our customers with the best experience possible. Thank you for choosing Ayoye Destock!
E
Emily Turner
The facts:
The good: It came, and it was not a scam. The correct colour did show up. There were some nice thank you candies in the package.
The bad: The colour had clearly been changed to another package. The lipstick looked unused but there was a different colour smudged on the tube, lipstick side and a LOT squashed inside the cap. It was not the same colour and I feel pretty certain it was repackaged. Don’t really like the idea of it being handled like that, especially when the website said it was new and just overstock.
Hello,
Thank you very much for your comment and your feedback — it’s very important to us.
We are sincerely sorry if the product you received seemed damaged. We confirm that it is indeed an item from surplus inventory. Unfortunately, some defective products can slip into the pallets we receive. We do a sorting before publishing on our site.
It is possible that this product escaped our vigilance, and we apologize for that.
We have sent you a private message to resolve the situation with you.
